1. Basic Information

Ad Astra Energy Oy does not collect customers' personal information from website visits. Information collected from orders is kept secure during the customer relationship and beyond. We do not collect sensitive information about our customers and aim to utilize publicly available data for business transactions between companies.

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2. Technical Logs

Ad Astra Energy Oy gathers technical information from website visits and visitor numbers to enhance the user experience and provide better service to our customers. This information may include the user's browser type, operating system, time of arrival and departure on the website, and time spent on the site. Such data is typically used for website usage analysis and statistical purposes.

It is essential to note that Ad Astra Energy Oy does not store sensitive information about website visitors. This means that our company does not collect IP addresses, which could be identifying information used to track users. We are strongly committed to customer data privacy and security, and our company complies with all applicable data protection laws and regulations to ensure that customer information is handled appropriately and securely.

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3. Contact Form

Ad Astra Energy Oy provides customers with a contact form to get in touch with the company, ask questions, or request further information. Information received through Ad Astra Energy Oy's contact form is always treated confidentially and used solely for customer service purposes. The information is not sold or shared with third parties. Furthermore, our company ensures that its data security systems are up to date and that customer data processing complies with all applicable privacy and security standards.

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4. Your Rights

Ad Astra Energy Oy respects the privacy and data protection of its customers. Therefore, we offer customers the right to request the deletion of their data from the system at any time, especially if they have shared confidential information via the contact form.

The right for customers to request the deletion of their data is an essential part of Ad Astra Energy Oy's data protection practices, and it is implemented through appropriate data processing procedures. If a customer wishes to request the deletion of their data, they can contact our customer service, and we will promptly process the request and remove all their information from our system.

Customers' right to request the deletion of their data is a significant part of Ad Astra Energy Oy's commitment to protecting customer privacy and security. Our company aims to provide customers with a safe and confidential environment in which they can share their information and receive the assistance and support they need without fear of data misuse.

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